The Support at Home journey, step 6 of 6
The month end, built from the care delivered
Support at Home claims and client contributions are prepared from the delivery records and lodged to Services Australia through ACWS, with nothing re-keyed, then reconciled against the payment.
Who takes part
The people at this step
The finance officer
Prepares the month, reviews what needs attention and submits the invoices.
The client and family
See the budget and what was spent in HealthOS Connections.
What happens
Step by step
- Prepared from deliveries
Each client's invoice is built from the services delivered in the month.
- Reviewed and approved
What needs attention is shown before anything is sent.
- Submitted to ACWS
Claims and contributions lodge to Services Australia.
- Paid and reconciled
The payment is reconciled against the claim.
Where it ends
The client's budget is up to date for the next month, and the family can see it.
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