healthOS
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Solutions

Aged Care Home Care Disability Acute & Hospital

Modules

Intake Services Admin Delivery Insights Research Waitlist

Features

Government Services Clinical Coding AI Handover Wellness & Monitoring Care Pathways Deterioration Engine Notifications Bulk Integration Forms & Documents Security

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How it works
Platform

Every event captured. Every insight available.

A FHIR R4 / AU Core aligned data model with real-time event capture, standard exports and a 7-year audit trail.

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Capabilities

Data you can trust.

Real-time events

Every intake, assessment, service order and clinical entry is captured as an event. Nothing is lost.

Standard exports

CSV, JSON and FHIR R4 exports. Connect your existing reporting tools without custom ETL.

7-year audit trail

Every record change is captured with user, timestamp and before/after values. Immutable and queryable.

Operational reporting

Built-in dashboards for intake pipeline, service delivery, waitlist and compliance metrics.

Dashboard

Operational insights at a glance.

Real-time dashboards that surface what matters — intake pipeline, service delivery, waitlist metrics and compliance reporting across every facility.

HealthOS — Data & Insights healthOS Dashboard Insights Intake Services Research REPORTS QI Reporting Star Ratings Compliance Financial Workforce Custom Reports Data & Insights 01 Apr – 08 May 2026 Export Overview Intake Pipeline Occupancy Workforce Quality Financial Audit Trail Total Clients 847 +12 Avg Occupancy 94.2% +1.1% Avg Wait Time 14d +2d QI Score 4.2 ★★★★ Open Events 23 3 overdue Intake Pipeline Referrals 124 Waitlisted 87 Pre-admission 52 Admitted 34 Declined 14 Conversion rate: 27.4% Occupancy by Facility Sunrise — Toorak 94% Sunrise — Malvern 90% Home Care — East 83% Home Care — West 78% Recent Events View all EVENT CLIENT FACILITY STATUS TIME New referral Margaret Thompson Sunrise — Toorak Active 5m ago Service order Robert Chen Home Care — East Posted 22m ago Indicative wireframe — HealthOS Data & Insights dashboard

FHIR R4 / AU Core, not retro-fitted

The data model is FHIR R4 aligned from the ground up, conformant with AU Core profiles. Patient, Encounter, Observation, ServiceRequest, Claim — standard resources, standard exchange.

  • FHIR R4 / AU Core resource alignment
  • Standard API endpoints
  • Bulk data export
  • Interoperability-ready

Star schema data warehouse — built in

HealthOS includes an analytics-grade data warehouse alongside the operational FHIR store. Dimension tables for facilities, wards, patient types, providers and funding accounts sit alongside fact tables purpose-built for care sector reporting.

  • Census facts — daily bed/place occupancy across every facility
  • Incident facts — falls, pressure injuries, medication errors, restraint events
  • Claims facts — Medicare, DVA, NDIS and private billing line items
  • AN-ACC facts — classification, care minutes and funding per resident
  • Financial facts — revenue, cost allocation and margin by service line
  • Quality facts — QI indicator scores, star ratings, compliance benchmarks

Pre-built analytics views, not raw tables

The warehouse ships with curated views that answer the questions executives actually ask — without waiting for a BI team to build a model. Occupancy trends, incident rates, claims reconciliation and workforce utilisation are ready on day one.

  • Occupancy trend by facility, ward and room type
  • Incident rates per 1,000 bed-days with benchmarking
  • Claims reconciliation — submitted vs paid vs rejected
  • Care minutes delivered vs target (AN-ACC compliance)
  • Connect your own BI tool via standard SQL or FHIR bulk export

Data and insights across care settings

Aged Care

QI reporting and star ratings.

Home Care

Funding stream analytics.

Disability

Plan utilisation tracking.

Acute

Referral pipeline metrics.

See the data platform in action.

A 45-minute walkthrough with real data from a reference deployment.

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