healthOS
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Solutions

Aged Care Home Care Disability Acute & Hospital Wellness & Monitoring

Modules

Intake & CRM Services Care Admin Care Delivery Data & Insights Research

Features

Government Services AI Handover Voice Dictation Pathways Deterioration Engine Notifications Telephony Bulk Integration Forms & Documents Security

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How it works

Every event captured. Every insight available.

Questions get answered from live care data, not last month's extract. Trade the month-old board pack for live answers. A FHIR R4 / AU Core aligned data model with real-time event capture, AI-powered natural language queries, threshold alerts, derived metrics and a 7-year audit trail.

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See it in motion.

A short, narrated explainer. Captions included.

Data you can trust.

Real-time events
Every intake, assessment, service order and clinical entry is captured as an event. Nothing is lost.
Standard exports
CSV, JSON and FHIR R4 exports. Connect your existing reporting tools without custom ETL.
7-year audit trail
Every record change is captured with user, timestamp and before/after values. Immutable and queryable.
Operational reporting
Built-in dashboards for intake pipeline, service delivery, waitlist and compliance metrics.
AI natural language queries
Ask in plain English, 'show me falls by facility this quarter' or 'which residents have declining weight trends', and HealthOS surfaces the right pre-built metric and narrates the answer.
Threshold alerts & derived metrics
Set thresholds on any pre-built metric, occupancy below 85%, falls above 3 per month, weight loss exceeding 5%; breaches raise a notification. Combine metrics with arithmetic operators to create derived KPIs tracked alongside native measures.

Operational insights at a glance.

Real-time dashboards that surface what matters, intake pipeline, service delivery, waitlist metrics and compliance reporting across every facility.

HealthOS Reports Dashboard showing operational KPIs, intake pipeline metrics and compliance reporting

FHIR R4 / AU Core, not retro-fitted

The data model is FHIR R4 aligned from the ground up, conformant with AU Core profiles. Patient, Encounter, Observation, ServiceRequest, Claim, standard resources, standard exchange.

  • FHIR R4 / AU Core resource alignment
  • Standard API endpoints
  • Bulk data export
  • Interoperability-ready

Star schema data warehouse, built in

HealthOS includes an analytics-grade data warehouse alongside the operational FHIR store. Dimension tables for facilities, wards, patient types, providers and funding accounts sit alongside fact tables purpose-built for care sector reporting.

  • Census facts, daily bed/place occupancy across every facility
  • Incident facts, falls, pressure injuries, medication errors, restraint events
  • Financial facts, revenue, cost allocation and margin by service line
  • In build, Claims facts (Medicare, DVA, NDIS and private billing), AN-ACC facts (classification, care minutes and funding per resident) and Quality facts (QI indicator scores, star ratings, compliance benchmarks)

Pre-built analytics views, not raw tables

The warehouse ships with curated views that answer the questions executives actually ask, without waiting for a BI team to build a model. Occupancy trends, incident rates, claims reconciliation and workforce utilisation are ready on day one.

  • Occupancy trend by facility, ward and room type
  • Incident rates per 1,000 bed-days with benchmarking
  • On the roadmap, claims reconciliation (submitted vs paid vs rejected) and care minutes delivered vs target (AN-ACC compliance)
  • Connect your own BI tool via standard SQL or FHIR bulk export

Ask questions in plain English

HealthOS includes an AI-powered query interface that lets anyone (executives, clinical leads, compliance officers) ask questions about their data in natural language. Ask in plain English and HealthOS surfaces the right pre-built metric and narrates the answer. No SQL, no BI tool training, no waiting for the data team.

  • Natural language to pre-built metric, 'show me readmission rates by ward'
  • Set thresholds on any pre-built metric; breaches raise a notification
  • Derived metrics, combine two measures with arithmetic operators to create custom KPIs
  • Fact rollups, pre-aggregated summaries for executive dashboards

Data and insights across care settings

Aged Care

QI reporting and star ratings.

Home Care

Funding stream analytics.

Disability

Plan utilisation tracking.

Acute

Referral pipeline metrics.

See the data platform in action.

We will walk you through it on real data. Bring questions.

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