Acute & Hospital

Hospital intake and discharge, coordinated.

Centralise referrals, verify Medicare before admission, and coordinate discharge to community care — without the fax machine.

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Challenges

The problems you already know.

Referral chaos

Referrals arrive by fax, email, phone and portal. Each one enters a different queue. Nothing is connected.

Manual Medicare verification

Checking Medicare eligibility, IHI numbers and DVA entitlements before admission is a manual process that delays everything.

Discharge to nowhere

Patients are ready to leave, but coordinating home care, allied health and follow-up means phone calls and faxes to multiple providers.

How HealthOS helps

From referral to discharge, connected.

One referral inbox

Email, fax, portal and phone referrals land in a single queue. Microsoft Graph integration parses email referrals automatically.

  • Unified referral inbox
  • Email parsing via Microsoft Graph
  • Triage and priority assignment
  • Pre-admission pipeline

Medicare verification, built in

Verify Medicare numbers, check DVA eligibility and look up IHI — directly from the patient record, before admission.

  • Medicare number validation
  • DVA eligibility checking
  • IHI lookup via HI Service
  • PRODA authentication
Interactive Preview

Every referral, one board.

Incoming referrals from every channel, Medicare verification before admission, and discharge pathways coordinated to community providers.

HealthOS — Hospital Intake NAVIGATION Referral Board Pre-admission Inpatients Discharge Planning Bed Management Reports QUICK FILTERS Urgent only ED Transfers GP Referrals Today's Referrals 12 Pre-admission 5 Awaiting Bed 3 Discharge Ready 4 Avg Wait 2.1 days NEW 4 IN REVIEW 2 PRE-ADMISSION 2 Helen Park GP Referral — Orthopaedic Verified Medicare David Tran ED Transfer — Cardiac Checking... Urgent + 2 more referrals Susan Blake Specialist Ref — Oncology DVA Verified In Review + 1 more referral James Wright Elective — Knee replacement Ward 3B allocated + 1 more patient Medicare Verification i Patient David Tran Medicare No 2345 67890 1 IHI Status Validating... DVA N/A Connecting to HI Service via PRODA... Indicative wireframe — Hospital referral and discharge board
Integrations

Built-in connectors for acute care.

HI Service Microsoft Graph DocuSign PRODA

Related solutions

See HealthOS in your hospital setting.

A 45-minute walkthrough with real data from a reference deployment. You bring the hardest thing your current platform can't do.