Every referral, one board.
Incoming referrals from every channel, Medicare verification before admission, and discharge pathways coordinated to community providers.
Hospital margins are too thin for hand-worked admin. Patients move from admission to discharge with nothing re-typed, and the claim is ready to lodge. Centralise referrals, verify Medicare before admission, and coordinate discharge to community care, without the fax machine.
Contact usReferrals arrive by fax, email, phone and portal. Each one enters a different queue. Nothing is connected.
Checking Medicare eligibility, IHI numbers and DVA entitlements before admission is a manual process that delays everything.
Patients are ready to leave, but coordinating home care, allied health and follow-up means phone calls and faxes to multiple providers.
Email, fax, portal and phone referrals land in a single queue. Microsoft Graph integration parses email referrals automatically.
Verify Medicare numbers, check DVA eligibility and look up IHI, directly from the patient record, before admission.
This is where sharing a platform pays off. When the receiving home-care, aged-care or allied-health provider works on HealthOS too, discharge is a structured handoff, not a fax. Send the referral, share the discharge summary, and the community provider picks the person up on a pathway of their own, with the hospital able to see it happen.
Incoming referrals from every channel, Medicare verification before admission, and discharge pathways coordinated to community providers.
HealthOS Connections is not just for families. Before admission day, patients open one emailed link (no password, no app store) and complete their pre-admission from home: health questionnaires, what-to-expect education packs, and the documents that need signing, informed financial consent included. By the time they arrive, the paperwork is done and the clinical team already has the answers.
We will walk you through it on real data. Bring questions. You bring the hardest thing your current platform can't do.