Platform

Funded care and premium services. One catalogue.

Service ordering, scheduling, supplier integration and AI-powered invoice reconciliation — across every funding model from Support at Home to NDIS to private pay.

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Capabilities

Service delivery, automated.

Service catalogue

One catalogue for funded, premium and bundled services. Pricing rules configured per funding model — SaH, NDIS, AN-ACC, private pay. When government changes categories or rates, you update a rule.

Ordering & scheduling

Staff order services from the catalogue. Scheduling allocates workers, rooms or equipment. Families see upcoming services in Person Connect. Orders post to your ERP.

AI invoice reconciliation

Incoming supplier invoices are automatically matched to scheduled work. The AI flags discrepancies — wrong hours, unscheduled visits, rate mismatches — before they hit your ERP.

Premium services for families

Hairdressing, physiotherapy extras, podiatry, lifestyle activities — surfaced to families through Connections alongside funded care. Families order and pay directly. Revenue flows to the provider.

Supplier integration

Connect to external service providers — allied health, transport, catering, maintenance. Orders flow out, invoices flow back. One data layer across internal and external delivery.

Service ordering

One view of every service — funded and premium.

Staff order from the catalogue, scheduling assigns resources, families see services in Connections, and invoices reconcile automatically against scheduled work.

HealthOS — Services healthOS Dashboard Intake Services Insights Research SERVICES Catalogue Orders 18 Scheduling Invoices 5 Suppliers Premium Services Service Catalogue Sunrise Aged Care — Toorak New order Filters All Funded Premium Allied Health Lifestyle Bundled Physiotherapy (Extra) Premium Additional physio sessions beyond funded allocation. $95.00 / session Order 28 orders this month Personal Care (SaH) Funded Support at Home personal care. Showering, dressing, grooming. $62.30 / hour (SaH rate) Order Rate auto-updated 1 Jul 2026 Hairdressing Premium Fortnightly hairdressing service. Cut, wash, set. $45.00 / visit Order 45 orders this month Domestic Assistance (SaH) Funded Cleaning, laundry, meal prep. Support at Home funded. $58.10 / hour (SaH rate) Order Podiatry Premium Specialist podiatry. External supplier — Metro Podiatry. $110.00 / visit Order Social Outing — Bus Trip Lifestyle Weekly group outing. Includes transport and morning tea. $35.00 / person Order AI Invoice Reconciliation AI View all SUPPLIER INVOICE AMOUNT SCHEDULED MATCH STATUS ACTION Metro Podiatry INV-4821 $1,320.00 $1,320.00 Matched Ready Approve Allied Physio Group INV-4835 $2,850.00 $2,280.00 $570 over Review Inspect Sunrise Hairdressing INV-4840 $2,025.00 $2,025.00 Matched Ready Approve Indicative wireframe — HealthOS Worker catalogue & AI invoice reconciliation

Built for Support at Home pricing

SaH pricing categories and rates are configured — not hard-coded. When government updates rates or restructures categories, you change a configuration. No development cycle, no vendor ticket, no waiting.

  • SaH pricing rules built in from day one
  • Rate changes applied across the catalogue instantly
  • Category mapping to government schedule maintained centrally
  • Pricing visible to families in Connections before they order

AI that saves real money

Every supplier invoice is matched against scheduled work — hours, rates, visit counts. The AI flags discrepancies before they reach your finance team. At scale, this catches tens of thousands in over-billing per year that manual reconciliation misses.

  • Automatic matching of invoices to rostered visits
  • Rate and hours discrepancy detection
  • Unscheduled work flagged for review
  • One-click approval for clean matches

Premium services as a revenue channel

Premium services are surfaced to families through Connections alongside funded care. Families browse, order and pay — without calling the office. Revenue flows directly to the provider with full visibility in the dashboard.

  • Families browse and order premium services themselves
  • Payment captured at time of order
  • Premium revenue tracked separately in Insights
  • Integrated with funded care in the same service record

Services across every care setting

See the service platform in action.

A 30-minute walkthrough with our founding team.