Australian care is being asked to do more: more people, more to prove, more care at home. There are too few workers to do it, and the margins can't stretch. Yet almost everything the sector needs, it already has. It's trapped between systems that don't talk to each other. HealthOS connects what you already run, and hands the time back.
HealthOS talks directly to the government systems your reporting depends on, so your team doesn't have to work the portals.
Support at Home budgets, care recipient search, entry and departure events, leave, supplementary events and payment reconciliation, all through ACWS and PRODA, automated inside your care admin workflows.
Medicare, DVA and private health insurance claiming, bulk bill and patient claims, remittance advice retrieval and payment reconciliation. Claims are lodged straight from care delivery records, with no rekeying into a separate claiming system.
Automated IHI validation, Medicare eligibility checks and HPI-I/HPI-O lookups at intake, so identity is verified at the point of care through the Healthcare Identifiers Service. My Health Record access to shared health summaries and discharge documents is in progress.
Quarterly Quality Indicator submissions, 24/7 Registered Nurse attendance reporting and provider/service lookups, lodged directly through the B2G gateway. Build from your existing data, validate, review and submit without touching the portal.
NDIS plan management and participant coordination through PRODA, with PACE claiming (service bookings, payment requests and plan utilisation tracking) in development for disability care providers and plan managers.
Start with one. Add more when you are ready.
Every referral in one inbox, including Support at Home referrals synced straight from Services Australia's gateway. Few systems offer that feed. Medicare eligibility and Support at Home budgets are checked automatically along the way, so staff see a person's funding position before the first conversation. Dynamic care pathways guide each facility's intake from referral through to admission.
Service catalogue, ordering and scheduling across funded and premium care. Families browse and book additional services through their own portal, and Higher Everyday Living Fee agreements are generated and signed there too, which keeps HELF compliance inside the workflow rather than a filing cabinet. Delivery is captured at the point of service, matched to category and price, and flows to your finance system without rekeying.
See admissions, discharges, transfers, bed status and billing from your existing admin systems in one place. No duplicate entry, no switching between screens. AN-ACC classification tracking, ACWS events and government reporting all feed from the same data.
One care record across every setting. Assessments, care plans, progress notes and medication, whether someone is in residential care, receiving services at home or moving between the two. Notes and vitals can be dictated by voice, structured by AI and signed by the clinician. When a hospital discharge summary arrives as a scanned document, AI extracts the medications, diagnoses and follow-ups into a draft for a clinician to review, so nobody re-types it.
Dashboards for every role, from the CEO to the care coordinator. Ask in plain English and HealthOS surfaces the right pre-built metric, so a number you take to the board is one you can verify. Threshold alerts fire when Quality Indicators, occupancy or staffing metrics move outside target. Executive-ready reporting without a separate BI project.
Surface the data trapped in your care systems. De-identified, ethics-ready exports for global research projects, without building a separate pipeline.
Your clinical records live in one system, your care admin in another, your finance in a third, and government portals in a fourth. HealthOS sits in the middle. It reads from your existing systems, writes to the government gateways and puts the right information in front of staff, families and care workers. A marketplace of connectors covers the major categories (clinical and EMR, aged-care and home-care admin, ERP and finance, pathology and radiology) plus any FHIR or HL7 capable system. Tell us what you run and we'll confirm the fit.
Direct connections to Services Australia, ADHA and the Department of Health. QI submissions, RN attendance, Medicare claiming, IHI validation and ACWS events run automatically. No other Australian platform does this natively across all three gateways.
HealthOS does not replace your care admin or clinical systems. It connects them: a marketplace of connectors across clinical, care-admin, ERP and diagnostic systems, plus FHIR R4 and HL7 support. Contact us to confirm your specific systems. Your data flows in, government reporting flows out.
One platform that works across residential aged care, home care, disability and acute, because your clients don't live in one care setting. Support at Home ready. AN-ACC, NDIS and SIRS compliant.
A family portal and mobile app show families what is happening in their loved one's care: services, the calendar, activity stories and documents. It cuts phone calls to the nurses' station, and gives families an easy way to add the extras they want.
Begin with one care setting and one module. See value before you commit further. Add modules, care settings and facilities on the same platform and the same data layer.
See value before you commit further.
Insights, integration or research.
Same platform, same data layer.
One view of every client.
Two decades of digital transformation, enterprise integration and cyber security across Australian healthcare: supporting providers through the shift from ACFI to AN-ACC, the Royal Commission response, NSQHS accreditation cycles and new capital developments across acute, aged care and home care. We built HealthOS because we saw the same integration problems at every provider we worked with: data locked in siloed systems, government reporting done by hand, and families left in the dark.
HealthOS Pty Ltd. Australian-incorporated. HI Service conformance passed with Services Australia; Aged Care Web Services (ACWS) conformance testing complete, production NOI in progress; GPMS B2G currently undergoing conformance assessment with the Australian Digital Health Agency.
We will walk you through it on real data. Bring questions.