Health Operating System — Australia

One platform for the Australian care continuum.

A pathway & widget based platform built from the ground up for the modern care continuum — home care, aged care and acute. Provides Intake, Services and Insights, surfacing data from your existing care administration and health record systems into one view, with native Services Australia integration.

HealthOS — Dashboard healthOS Dashboard Intake 12 Services Admin Delivery Insights Research FACILITIES All Facilities Sunrise — Toorak Sunrise — Malvern Home Care — East Home Care — West Settings Search clients, referrals... JM Dashboard All Facilities — Last 30 days Last 30 days New Referrals 47 +8 this month On Waitlist 34 avg 14d wait Pre-admission 8 3 this week Active Pathways 52 in progress Premium Services $38.4K +12% ordered this month Intake Pipeline Referrals 47 Waitlisted 34 Pre-admission 8 Admitted 5 Declined 3 Conversion: 10.6% | Avg time to admit: 18 days Waitlist by Pathway Residential Aged Care 19 Home Care (SaH) 9 Respite 4 ILU / Retirement 2 Activity All MT New referral — MAC M. Thompson — 5m ago RC Pre-admission started R. Chen — 22m ago BW Moved off waitlist B. Williams — admitted AI Priority uplift suggested D. Evans — review SY Premium service ordered Hairdressing — A. Lee Premium Services — Top Orders SERVICE ORDERS REVENUE TREND Physiotherapy (extra) 28 $14,200 +18% Hairdressing 45 $8,100 +5% Waitlist Alerts 2 D. Evans — 28 days on waitlist (target: 21d) P. Brown — 18 days, approaching target 4 clients within target — on track Indicative wireframe — HealthOS Core
The platform

Six modules. One data layer.

Start with one. Add more when you are ready.

01

Intake

Every referral in one inbox with native Services Australia integration. Medicare eligibility, Support at Home budgets and ACWS claiming run inside the workflow — staff see a client's funding position before the first conversation. Dynamic care pathways personalised to each facility.

02

Services

Service catalogue, ordering and scheduling across every funding model. Premium services surfaced to consumers alongside funded care. AI-powered reconciliation automatically matches invoices to scheduled work. Orders post to your ERP.

03

Admin

A read-only window into your existing administrative systems. Admissions, discharges, transfers, bed status and billing surfaced in one view — no duplicate entry, no screen-switching.

04

Delivery

A read-only view of care delivery data from your clinical systems. Observations, care plans, clinical notes and progress — visible to the people who need it, without touching the source system.

05

Insights

Role-based KPI dashboards out of the box — care partner, regional manager, scheduling team and finance. Real-time regulatory reporting with every event captured as structured data from the start.

06

Research

Surface the data trapped in your care systems. De-identified, ethics-ready exports for global research projects — no separate pipeline needed.

See the platform in action.

Intake

Dynamic care pathways, built from widgets.

Each facility gets its own pathway configuration. Staff and consumers progress through parallel journeys — assessments, consent, scheduling and document collection all rendered on the fly. Native Services Australia integration checks Medicare eligibility and retrieves Support at Home budgets automatically as part of every intake.

HealthOS — Intake Intake Inbox Waitlist 12 Pre-admissions 5 Active Pathways 34 Completed PATHWAYS Residential Aged Care Home Care (SaH) Respite ILU / Retirement < Back to Inbox Margaret Thompson REF-2026-0847 · Residential Aged Care Entry In Progress AN-ACC Actions Intake Details MAC Lookup Identity & Funding Clinical Agreement Pre-admission Waitlist Events Step 1 of 8 — 12% complete Referral Information Referral Source My Aged Care Referral Date 08 May 2026 Pathway Residential Aged Care Entry Facility Sunrise Aged Care — Toorak Priority Urgent AN-ACC Class Pending assessment Notes Family preference for ground floor room. Current hospital discharge expected within 5 days. Activity JM Jane Mitchell Created referral · 2h ago SY System MAC lookup complete · 2h ago JM Jane Mitchell Added to waitlist · 1h ago AI AI Suggestion Recommend priority uplift · 45m Indicative wireframe — Residential Aged Care intake pathway
Integration

Connected out of the box.

Your data already lives in five different systems. HealthOS reads from them all and puts the right information in front of the right person — staff, families and care workers — without rekeying, without tab-switching.

HealthOS Intake Services Admin Delivery Insights Research FHIR R4 / AU Core data layer Row-level security YOUR SYSTEMS PAS Patient Admin ADT · HL7v2 ERP Finance / ERP Orders · Billing EHR Clinical System FHIR · CDA GOVERNMENT & EXTERNAL MCA Medicare Claims · DVA SvA Services Aust. SaH · MAC · NDIS MHR My Health Rec. CDA documents PORTALS & AI Staff Portal Clinicians · Admin Connections Families · Reps AI AI / LLM In-tenancy · Sovereign Read Write Data flow Indicative wireframe — integration architecture

Built for your care setting.

Why HealthOS

What makes us different.

Live in weeks

First module up and running without a systems integrator.

AI-powered automation

AI reconciliation matches invoices to scheduled work. Intelligent intake triage, automated funding verification and clinical handover summaries — reducing operating cost as you scale past 1,000 clients.

Built for Support at Home

Pathway & widget based — designed from the ground up for the modern care continuum across home care, aged care and acute. AN-ACC, NDIS, APP and Essential 8 ready.

Prevention & early detection

Cellular-connected remote monitoring and chronic condition care pathways detect deterioration between visits — before it becomes an emergency.

Start small

One care setting, one module. Extend when the business case is clear.

Want to see how it fits your organisation?

Your journey

Start with one module. Grow when you're ready.

Start

One module, one setting

See value before you commit further.

Extend

Add modules

Insights, integration or research.

Expand

More care settings

Same platform, same data layer.

Scale

Full continuum

One view of every client.

Who we are

20 years in Australian healthcare IT.

Digital transformation, technical architecture, enterprise integration, cyber security and identity & access governance — supporting providers through the shift from ACFI to AN-ACC, the Royal Commission response, NSQHS accreditation cycles and new acute, aged and home care capital developments. Digital Health Conference keynote speaker. We understand the integration challenges because we have lived them.

HealthOS Pty Ltd. Australian-incorporated. Microsoft for Startups Founders Hub alumni.

Design partner
Our inaugural design partner is a multi-site aged care and home care provider in Western Australia. Together we are validating the platform against real referral volumes, real funding rules and real operational workflows.

We are also looking for design partners in the acute and hospital sector. If your organisation is navigating integration challenges and wants to help shape what a modern health operating system looks like for acute care, we would love to hear from you.

See HealthOS running on your workflows.

A 30-minute walkthrough with our founding team.

Proudly Australian. Built with clinicians, data engineers and care operators.