NDIS service delivery, referral to claim

Participants' plans drive the services, and the claiming follows without rework. Participant intake, plan management and service ordering are connected from referral to claim.

Everyone works from the same record

Participants

See supports delivered, bookings and plan budgets.

Support coordinators

A dashboard across their participants.

Providers

Service delivery recorded against plan lines.

What it does

From plan to service, connected

Why it matters

Plans, people and price guides that keep moving

NDIS plans have several support categories, price limits and rules, and managing them by hand across many participants does not scale. Participants, support coordinators, providers and plan managers all need to see what is happening, yet most systems serve only one of those groups. Price guides and line items change, so staying compliant while claiming efficiently needs automation.

Plan-driven service ordering

Import NDIS plans and create service orders against plan budgets. Budgets track against actuals as services are delivered, so everyone stays aligned.

NDIS plan import and tracking
Budget vs actuals in real time
Service ordering against plan lines
Service pricing aligned to the current NDIS price guide

Connected participants

Participants, coordinators and providers work from the same record. Service history, progress notes and funding status sit in one place, and delivery records post to your ERP for invoicing.

Participant portal
Support coordinator dashboard
Provider service delivery
Automated posting to your ERP

HealthOS person record in the Disability (NDIS) module, with tabs for family, documents, services, funding and episodes

In development

NDIS claiming through PRODA and PACE

NDIS claiming through the government login (PRODA) and the NDIS payments platform (PACE) is in development. Services Australia verification is available today. Built-in connectors cover Services Australia and your ERP. See government services.

Families

Participants and families stay in the loop

Supports delivered, services booked and plan budgets tracking along: HealthOS Connections shows participants and their families what is happening without a phone call. It starts from a single emailed link, with nothing to install and no password to remember. See the family portal.

Narrated walkthroughs