Platform

Services Australia. Built in, not bolted on.

ACWS claiming, Medicare validation, HI Service lookup and PRODA authentication — all native to the platform.

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Capabilities

Government services, automated.

ACWS claiming

Five phases of the Aged Care Worker Subsidy system, fully integrated. Claims prepared, submitted and reconciled automatically.

Medicare & DVA validation

Verify Medicare numbers and DVA entitlements in real time, directly from the client record.

HI Service & IHI

Look up Individual Healthcare Identifiers via the Healthcare Identifiers Service. PRODA B2B authentication built in.

My Health Record

Application submitted for My Health Record integration. Access to shared health summaries and discharge documents — in progress.

Claiming

ACWS claims, Medicare validation and IHI lookup — one screen.

Claims prepared from service records, submitted to Services Australia and reconciled automatically. Eligibility checked in real time.

HealthOS — Government Services ACWS Claims Medicare Validation DVA Entitlements IHI Lookup My Health Record PRODA B2B Connected ECLIPSE Active Claims This Month 247 Approved 231 93.5% Pending 12 Rejected 4 Revenue $412K ACWS Claims — May 2026 Submit Batch Resident Claim Type Phase Amount Status Submitted Response M. Thompson Residential subsidy Phase 1 $4,280.40 Approved 1 May Paid J. Wilson Residential subsidy Phase 1 $3,910.20 Approved 1 May Paid D. Chen Home care package Phase 2 $2,145.00 Pending 6 May Awaiting R. Patel Medication mgmt Phase 3 $680.00 Rejected 3 May Error 042 Medicare Validation Validate Margaret Thompson — Medicare Valid Medicare No: 2345 67890 1 | Card: 08/2027 | Status: Current IHI: 8003 6088 2234 5678 | Verified via HI Service ! DVA Entitlement — Not applicable No DVA card on file for this resident Last validation: 8 May 2026 09:14 AEST | PRODA session active | Next auto-check: 15 May Claim Error — R. Patel Error Code 042 — Service overlap Description Medication management claim overlaps with existing Phase 1 subsidy for same period. Resubmit Details Indicative wireframe — HealthOS Government Services & ACWS claiming

ACWS: five phases, one workflow

From residential care subsidies to home care package claiming, HealthOS handles the full ACWS lifecycle with Services Australia.

  • Phase 1: Residential care subsidy claims
  • Phase 2: Home care package claims
  • Phase 3: Residential medication management
  • Phase 4: Flexible care claims
  • Phase 5: Aged Care Funding Instrument

Eclipse and MCOL

Medicare Claiming Online and Eclipse integration for real-time claiming. Verify before you bill. Reconcile automatically.

  • Real-time eligibility checking
  • Automated claim submission
  • Reconciliation and reporting
  • Error handling and resubmission

Government services across markets

See Services Australia integration in action.

A 45-minute walkthrough with real data from a reference deployment.