Care at home is the sector's economical answer, and the hardest care to coordinate. HealthOS runs it from one record: clients see their budget, workers see their day, and claims follow the care. Support at Home replaced Home Care Packages overnight, new claiming, budgets and agreements legacy tools never anticipated. HealthOS is built for the new framework: Support at Home, CHSP and DVA on one service catalogue, one inbox, one data layer.
Contact usDifferent programs, different rules, different reporting. Staff need to know which funding line covers which service for each client.
Care workers in the field, coordinators in the office, families at home. Everyone working from different information.
Preparing government claims means extracting data from multiple systems, checking codes, and reconciling manually.
One catalogue across all funding streams. Every service is mapped to the funding line that covers it (the right program, the right price, the right claim) so staff order care without memorising which rule applies to whom.
Care workers complete services in the field. Delivery records post straight to your ERP for invoicing, and Support at Home claims and contributions lodge to Services Australia through ACWS, prepared from the same records, not re-keyed.
Clients living at home are most vulnerable between visits. Auto-syncing connected devices sync vital signs to the clinical record, detecting deterioration before the next scheduled visit.
One view across every funding stream, Support at Home, CHSP and DVA. Budget visibility, service scheduling and Services Australia verification in real time.
When care is delivered in hundreds of homes, nobody walks past a nurses' station. HealthOS Connections shows families the schedule, who visited, what was done and what the budget is doing, from one emailed link, no password required. The phone stops being the only window.
See the family portalWe will walk you through it on real data. Bring questions. You bring the hardest thing your current platform can't do.