Home Care

Home and community care on one platform.

Support at Home, CHSP and DVA — one service catalogue, one inbox, one data layer across every funding stream.

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Challenges

The problems you already know.

Multiple funding streams

Different programs, different rules, different reporting. Staff need to know which funding line covers which service for each client.

Disconnected scheduling

Care workers in the field, coordinators in the office, families at home — everyone working from different information.

Manual claims processing

Preparing government claims means extracting data from multiple systems, checking codes, and reconciling manually.

How HealthOS helps

From referral to service order, connected.

Unified service catalogue

One catalogue across all funding streams. Orders map automatically to the right program, the right price and the right claim.

  • Support at Home, CHSP, DVA
  • Automated funding line mapping
  • Service ordering with price controls
  • Digital order approval workflows

Field to finance

Care workers complete services in the field. HealthOS posts service delivery records straight to your ERP for invoicing and claiming.

  • Care worker mobile access
  • Real-time service delivery records
  • Automated posting to your ERP
  • HealthOS Connections for clients and families

Between-visit monitoring and early detection

Clients living at home are most vulnerable between visits. Cellular-connected devices auto-sync vital signs to the clinical record — detecting deterioration before the next scheduled visit.

  • Remote monitoring with no smartphone required
  • Clinical threshold alerting for chronic conditions
  • Prevention screening built into care pathways
  • Family Portal visibility for carers and substitute decision-makers
Interactive Preview

Your coordinator's command centre.

One view across every funding stream — Support at Home, CHSP and DVA. Budget visibility, service scheduling and Services Australia verification in real time.

HealthOS — Home Care HealthOS Client List Scheduling Billing Services Australia Reports FUNDING STREAM SaH CHSP DVA Robert Chen Support at Home Level 3 Active $42,510 / yr Funding Overview Support at Home $42,510 budget $8,230 used CHSP $0 DVA $0 Weekly Schedule Mon Tue Wed Thu Fri Personal Care 8:00 AM J. Martinez Domestic Assist 10:00 AM S. Nguyen Personal Care 8:00 AM J. Martinez Allied Health 2:00 PM Dr. K. Patel Personal Care 8:00 AM J. Martinez Services Australia Medicare Verified IHI Validated SaH Budget Confirmed PRODA Connected Last synced: 2 min ago Quick Actions + Add Service View Care Plan Send to SA SC Sarah Carter Coordinator Indicative wireframe — Home care coordinator dashboard
Integrations

Built-in connectors for home care.

Services Australia your ERP DocuSign

Related solutions

See HealthOS in your home care setting.

A 45-minute walkthrough with real data from a reference deployment. You bring the hardest thing your current platform can't do.