From referral to care plan, connected.
One intake pipeline
Referrals from My Aged Care, hospitals, families and GPs land in a single inbox. Triage, assess and waitlist without re-keying.
- My Aged Care referral handling
- Hospital discharge coordination
- Family enquiry tracking
- Automated waitlist management
Funding, claiming and reporting, connected
Service orders flow to your ERP and ACWS claiming is built in. The mandatory reports (Quality Indicators and 24/7 Registered Nurse coverage) lodge to the Department of Health from the same record, not a manual extract the night before a deadline.
- AN-ACC funding alignment and reconciliation against Services Australia
- Service orders to your ERP with real-time funding visibility
- GPMS Quality Indicator and 24/7 RN reporting, straight from the care record
- The data behind your Star Ratings, kept current as care is delivered
Clinical care, prevention and early detection
Fifteen clinical modules share one record. Chronic condition pathways embed prevention screening at every touchpoint. Remote monitoring detects deterioration between visits, before it becomes an emergency.
- Chronic condition care pathways (CVD, diabetes, CKD, COPD)
- Auto-syncing connected devices, no phone setup required
- Prevention screening at pathway entry and scheduled intervals
- HealthOS Connections for families and substitute decision-makers
